Handmade Disclaimer
The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being handmade.
Care for your new product(s) by:
- Fine Art Products (Prints and Originals) – Keep out of direct sunlight to prevent fading/color changes/color loss
- Fiber Art Products (Scarves and Shawls) – Hand wash in cold water with a gentle detergent, lay flat to dry
Your product(s) can be damaged if:
- They are left out in the sun
- Laundered with a harsh detergent
- Machine washed
Custom orders
We are not currently taking custom orders at this time. :(
Shipping
Shipping is free to US addresses. We are only shipping to the US at this time.
Estimated shipping times
- Ready to ship: 1-3 business days via USPS
- Made to order: varies by product. Please check the product’s listing page for details.
We’ll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the product and shipping method you choose.
Expedited shipping
While we do our best to calculate fair shipping rates, additional fees will apply. Selecting expedited shipping does not ensure a faster processing time. Your product may still need extra time to be created.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Sleeping Pond Studio, LLC is not responsible for delays due to customs.
Returns & exchanges
Click here for the updated Refunds and Return Policy.